Ensemble to Xperios: upgrade notes
For IT departments helping their organisation move from Ensemble to Xperios. Bookmark this page: it is kept up to date.
Installing Xperios for your users
Xperios is distributed as an MSI, from Download Xperios. Silent installation is supported, for deployment with SCCM or similar tools.
Data hosting
Where data is hosted, how it is backed up, and our compliance reports are on Data Hosting and Compliance.
Payment integrations
Xperios takes card payments through Paritor’s integrated payments, or through your own Worldpay Online, Sage Pay or Civica (Icon/Paylink) account. See Pricing for the fees.
System requirements and firewalls
The PC requirements, and the addresses to allow if your organisation runs a firewall, are on System requirements.
How Xperios sends email
Email from Xperios is sent through Paritor’s mail provider, SendGrid. No sensitive information is sent by email: users are told they have a new message, and read it in their portal account.
Music services can also authenticate their own domain with our SendGrid account by adding a few DNS records, so that email from Xperios comes from their own address while still using Xperios’s built-in mailing. Contact us to set this up.